Note: *Purchases are on a first come, first served basis and may not be available. *If there is a problem with the exhibitor or the product, we will not accept it.
Fragile packaging
PAID
¥500/each
Packing fragile and breakable items.
Note:Stronger packaging, but we do not guarantee the safety of your products.
Late storage fee
PAID
¥300/day per one package
There is no charge for the first 30 Days after the first package arrives. If it exceeds 30 Days, a storage fee is that 300 yen per one package per day will be charged.
*We use a 40cm x 30cm x 50cm storage box. Even multiple small packages are considered one box if they fit into this storage box.
Free packing
FREE
Reduce shipping costs by compacting the items received.
Inspection Service
FREE
We will check the products that have been delivered to JP Clover Port from the store. We will confirm the product name and quantity.
Note : We do not guarantee the quality of the product you purchased by our inspetion service.
Return or exchange of goods
PAID
Return/ 1000 yen per Shop Exchange/ 1500 yen per Shop
If a product is returned or exchanged for personal reasons after it arrives at JP Clover Port, the above fees will be charged.
Note : Shipping charges for returns and exchanges are not included. Therefore, if a return or exchange occurs, please pay the total amount of handling fee + shipping charges.
Taking photos of the products (taking photos all at once)
FREE
PAID
Free for 3 pictures per 1 Package or more pictures charged
Three free photos will be taken per cardboard box received. f more photos are desired, a fee will be charged. Please Check the Table.
Excessive weight (single item 30kg or more)
PAID
3000 yen/piece
¥3,000 will be charged for each single item which exceeds 30 kg including a package. Note : If we receive 3 single items weighing 30 kg or more, the fee is 9,000 yen.Shipping costs will be charged separately.